This policy explains how cancellations and refunds are handled for bookings made through this website.
Cancellations
Cancellations made at least 24 hours before check-in are eligible for a full refund. Cancellations made within 48 hours of check-in, or no-shows, may be charged the full or partial booking amount.
Refunds
Approved refunds are processed to the original payment method within 5–7 business days.
Changes to a Booking
Date or room changes are subject to availability and may be requested by contacting us directly.